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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

FC #1

May 26, 2023

5  out of  5 rating by FC #1
"Renee is fantastic. Never felt so good about paying my insurance premium!!"

Sara King

May 14, 2023

5  out of  5 rating by Sara King
"Been with state farm for 25+ years. Marti and her team have been the best branch I've worked with in that time. Highly recommend!"

Amelia C

May 12, 2023

5  out of  5 rating by Amelia C
"Very forthcoming"

dottie baskin

April 18, 2023

5  out of  5 rating by dottie baskin
"Marti Loftis and her staff are absolutely the best! I called yesterday to pay my homeowners and talked with Renee she was so professional and friendly, I have my homeowners, auto, horse trailers, and life insurance with Marti. If you need insurance, I highly recommend you give Marti's office a call or stop by her office to see her, you will not be disappointed!"

Jeremy Stone

April 13, 2023

5  out of  5 rating by Jeremy Stone
"Marti Loftis and her team deliver 5 star service all the time. They take time to explain all the options and ensure your coverage is at the right level to meet your needs. Whenever I need to file a claim, the team jumps in quickly to make sure all the bases are covered. Top notch!!!"

Kim Stinnett

March 24, 2023

2  out of  5 rating by Kim Stinnett
"I have been with Marti Loftis for over 25 years, that is ending this month. There is no such thing as loyalty. Disguisting"

Anita Vaughn

February 10, 2023

5  out of  5 rating by Anita Vaughn
"I have been with Marti Loftis well over 25 years. Marti and her staff are very attentive to their customer's needs. The customer 's service is great plus they are very nice people. I would refer them to anyone."

Eric Hess

February 3, 2023

5  out of  5 rating by Eric Hess
"Very courteous, friendly and helpful agency! Always there for me!"

Howard Burns

January 13, 2023

5  out of  5 rating by Howard Burns
"I appreciate all the help that the agent from State Farm’s about my life insurance and with insurance payment"

Kaylee Greiss

January 6, 2023

5  out of  5 rating by Kaylee Greiss
"I've been with Marti's office for 4 years and couldn't speak more highly of her and the team. They are always so friendly when I call and get answers back to me quickly. They also are constantly looking for ways to improve my policy and save me money, exactly what I look for with an agency. Thank you Marti for 4 great years!"

Kim Cruz

January 6, 2023

5  out of  5 rating by Kim Cruz
"22 years and not a single worry. Everyone in the office is absolutely wonderful!!! Highly recommend her for all your insurance needs! I am prepared for whatever happens because I have life, home, auto insurance. I am thankful for the peace of mind her loving care has given me - She is the BEST! Just like the motto says, "like a good neighbor, Marti is there!" Check her out - it will be the best decision you ever make!"

Bambi Windrow

August 13, 2022

5  out of  5 rating by Bambi Windrow
"Absolutely wonderful. Marti and the staff are such awesome people. Very friendly and personable. Great rates and good people. Highly recommend"

Sherri Levy

July 18, 2022

5  out of  5 rating by Sherri Levy
"HUGE shout out to Gibson for always going the extra mile to ensure I receive the best coverage for the best price!!! Thank you!"

Tightrope Hikes

June 10, 2022

5  out of  5 rating by Tightrope Hikes
"Gibson got my motorcycle and life insurance (fitting combination) set up within 45 minutes during my lunch break. Don’t hesitate to call this office for insurance of any kind, we have insurance for everything through this office and in the past I used to dread the process. This crew makes it quick and easy! I’ve also had others help me with insurance that were just as lovely. Thanks for the help State Farm!"

Jim Paar

May 19, 2022

5  out of  5 rating by Jim Paar
"EVERYONE on this Team is OUTSTANDING!!! Now have had them 5 years and updating my review. Incredible and helpful staff in every way. JJ, Tracy, Marti, and especially AdaBeth was so kind and extremely helpful. I am new to the area so changing things from one state to another can be a headache, not with this amazing team of ladies. She made me feel so welcome and save me a lot of money with 3 times better coverage. Thank you so much!"

Aaron Hamm

April 20, 2022

5  out of  5 rating by Aaron Hamm
"These guys are amazing! Emmeline is super friendly and she gets everything right the first time!!"

theresa griffin

March 7, 2022

5  out of  5 rating by theresa griffin
"Marti Loftis and her team are amazing! I love dealing with her and her staff especially Renee!"

Julie Ondrus

November 18, 2021

5  out of  5 rating by Julie Ondrus
"I’ve been with Marti over 20 years and she’s the absolute best! She and her staff are very responsive, helpful, smart and friendly. As long as she’s in business, I’ll be her client!"

Tyler Laplante

September 24, 2021

5  out of  5 rating by Tyler Laplante
"Gibson was extremely informative throughout the process. He even went out of his way to help cancel and refund my old policies. Was very impressed with the bundle rates of home, auto, and umbrella. Will definitely be recommending him to friends!"

Melanie M

September 23, 2021

5  out of  5 rating by Melanie M
"I always LOVE talking with this office staff. They seem to genuinely enjoy their jobs as well as care for their customers!"

David E Mitchell

May 4, 2021

5  out of  5 rating by David E Mitchell
"Marti Loftis has a fantastic team! Who knew you could enjoy paying your bill each month and talking to the wonderful staff. When I have questions about my account they are quick to investigate and find a solution. Highly recommend"

Ann Hatcher

April 9, 2021

5  out of  5 rating by Ann Hatcher
"Marti has helped me through some of life’s roughest challenges and, thanks to her, I have come out on top. She has been my agent for many years, car insurance, home owners, business insurance and rental insurance, but most of all, she’s been my friend, financial advisor and confident!"

Jessie Camp

March 22, 2021

5  out of  5 rating by Jessie Camp
"Marti Loftis Statefarm has been a life saver for me. They are always so kind and easy to deal with. I highly recommend them 👍"

Anne Britt

February 24, 2021

5  out of  5 rating by Anne Britt
"Marti Loftis & her entire staff are the best! They always go above & beyond to make things easy. They take the time to explain & make sure coverage is what’s needed."

Brittany Mccleary

February 23, 2021

5  out of  5 rating by Brittany Mccleary
"Marti and her staff are amazing! They will take great care of you and your family’s needs making sure you have the best coverage that fits your budget. They actually care about you and know about life’s big milestones that everyone goes through, and extra coverage is needed. They make everything so easy and are so responsive! I have and will recommend this insurance agent to anyone looking for a real agent by your side! Thanks y’all for being amazing!!!"